Shipping Policy

At Modern Scent, we want your fragrance experience to be smooth from checkout to delivery.

We provide reliable shipping options across the United States with careful handling of every order.

🚚 Shipping Options

Free Standard Shipping

Enjoy free standard shipping on orders of:

$75 or more

Standard Shipping

Orders below the free shipping threshold are shipped using our standard shipping option:

Standard Shipping Rate: $6.59

📦 Order Processing Time

All orders are typically processed within:

1–2 Business Days

Processing begins after your order has been successfully placed and payment has been confirmed.

Orders are not processed or shipped on weekends or holidays.

🚚 Delivery Time

After your order has been shipped, delivery typically takes:

3–7 Business Days

Delivery times may vary depending on:

• Shipping destination.
• Carrier delays.
• Weather conditions.
• Other circumstances outside Modern Scent’s control.

📍 Shipping Locations

Modern Scent currently ships within:

🇺🇸 United States

We deliver authentic fragrances to customers across all U.S. states.

📦 Order Tracking

Once your order ships, you will receive tracking details through your email.

You can use your tracking information to follow your package until delivery.

🔄 Returns & Exchanges Policy

We want every Modern Scent customer to be completely satisfied with their purchase.

If you are not satisfied with your order, eligible items may be returned within:

14 days from the purchase date

Return Requirements

To qualify for a return:

✓ Item must be unused and unopened.
✓ Product must be returned in original packaging.
✓ All included accessories must be included.
✓ Return request must be submitted within 14 days.

Non-Returnable Items

The following items cannot be returned:

❌ Opened or used fragrances.
❌ Final sale items.
❌ Promotional or free gift items.
❌ E-Gift Cards.

For fragrance sets or bundles, all items included in the set must be returned together.

How To Request A Return

To start your return request, contact:

📧 support@modernscent.shop

Please provide:

• Order number.
• Product details.
• Reason for return.

Our team will review your request and provide the next steps.

Refund Processing

Once your return is received and approved:

• Returns are processed within 1–2 business days.
• Refunds are issued to the original payment method.
• Your bank or payment provider may require additional time to reflect the refund.

Return Address

Modern Scent

3905 Hull Street Rd
Richmond, VA 23224
United States