Shipping Policy
At Modern Scent, we want your fragrance experience to be smooth from checkout to delivery.
We provide reliable shipping options across the United States with careful handling of every order.
🚚 Shipping Options
Free Standard Shipping
Enjoy free standard shipping on orders of:
$75 or more
Standard Shipping
Orders below the free shipping threshold are shipped using our standard shipping option:
Standard Shipping Rate: $6.59
📦 Order Processing Time
All orders are typically processed within:
1–2 Business Days
Processing begins after your order has been successfully placed and payment has been confirmed.
Orders are not processed or shipped on weekends or holidays.
🚚 Delivery Time
After your order has been shipped, delivery typically takes:
3–7 Business Days
Delivery times may vary depending on:
- Shipping destination.
- Carrier delays.
- Weather conditions.
- Other circumstances outside Modern Scent’s control.
📍 Shipping Locations
Modern Scent currently ships within:
🇺🇸 United States
We deliver authentic fragrances to customers across all U.S. states.
📦 Order Tracking
Once your order ships, you will receive tracking details through your email.
You can use your tracking information to follow your package until delivery.
🔄 Returns & Exchanges Policy
We want every Modern Scent customer to be completely satisfied with their purchase.
If you are not satisfied with your order, eligible items may be returned within:
14 days from the purchase date
Return Requirements
To qualify for a return:
✓ Item must be unused and unopened.
✓ Product must be returned in original packaging.
✓ All included accessories must be included.
✓ Return request must be submitted within 14 days.
Non-Returnable Items
The following items cannot be returned:
❌ Opened or used fragrances.
❌ Final sale items.
❌ Promotional or free gift items.
❌ E-Gift Cards.
For fragrance sets or bundles, all items included in the set must be returned together.
How To Request A Return
To start your return request, contact:
📧 support@modernscent.shop
Please provide:
- Order number.
- Product details.
- Reason for return.
Our team will review your request and provide the next steps.
Refund Processing
Once your return is received and approved:
- Returns are processed within 1–2 business days.
- Refunds are issued to the original payment method.
- Your bank or payment provider may require additional time to reflect the refund.
Return Address
Modern Scent
3905 Hull Street Rd
Richmond, VA 23224
United States
